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OPENING TIMES

Our reception is open from 11am - 3pm (CLOSED WEDNESDAYS)

Our phone lines are open  11am - 3pm Tel: 0300 123 0744

Our emails are checked throughout every day, so please do feel free to contact us newport@rspca.org.uk

Please note we are closed on Wednesdays but emails will still be checked and replied to where possible. 

VIEWING OF ANIMALS

The animals at the centre have been rescued by our inspectors.

When they come to us some can often be nervous with strangers or have limited social skills.

With this is mind, for improved animal welfare visitors are no longer able to walk freely around the Centre.

Appointments are made to visit the Centre and meet the animals as part of the adoption application process. 

All animals available for rehoming are advertised on the RSPCA 'Find a pet' website. 

 ADOPTION PROCESS

If you are interested in adopting an animal, please go to the Find-a-pet section. All the animals currently available for rehoming will be advertised here, along with photos, description of the animals personality and their ideal family match. 

Once you find a suitable match for you and your family, complete the online application form - the link will be visible in the animals profile on 'find a pet'.. click to bring up the Google form to complete online and submit. Your completed form once submitted will come straight to our inbox and we are notified immediately.

Each application is checked and where there are several applications for the same animal, we will choose the most suitable for the animal's needs.

If you are the 'perfect match' for each other, we will then give you a telephone call to discuss the animal in more detail and answer any questions you may have in regards to the process, the animals behaviour, feeding etc. If you wish to proceed, an appointment is made to visit the Centre to meet the animal you have applied to adopt. The number of visits required before adoption can vary to a minimum of one (but mostly two) to as many as is needed for you and your potential new pet to make a comfortable bond. 

As part of the adoption application process and generally prior to your first visit appointment, staff will undertake a Google Map location check, ask for some photos of where the animal will eat, sleep and have its own quiet time and also the immediate outside area.

All our animals must have access to veterinary care, so we will contact your nominated vet to ensure they are in the position to register the animal as a new patient after adoption. On occasions we may request a more detailed veterinary reference.

Proof of ID is also an essential part of the adoption process. This is ideally a  photographic full driving licence that must be in the name and address of the person on the original application form. Alternatives can be a utility bill, mobile phone or TV contract again detailng the full name and address that matches the original application form. 

We look after cats, dogs, rabbits and other small domestic animals - at any one time we are caring for over 100 animals.  In 2022 despite being in a pandemic we managed to succesfully rehome 38 dogs, 148 cats and 55 small  animals.  That's 241 animals in one year! 

The RSPCA Newport Animal Centre takes in animals from RSPCA Inspectors only. The demand for spaces for the animals they bring to us is ever increasing and we are therefore unable to accept unwanted pets or stray animals from members of the public. We are able to provide information on centres that can re-home animals for the public on request.